Terms and conditions

Users are hereby informed that by merely accessing or using any of the pages, web and mobile applications, software, and applications in general that comprise the endemica.social Portal (hereinafter collectively referred to as the "Portal"), they are subject to the following Terms and Conditions. By using the Portal, users indicate their acceptance of these terms and agree to comply with them. If you do not agree with these Terms and Conditions, you should refrain from accessing or using the Portal. endemica.social and/or its subsidiaries, controlling entities, related parties, and affiliates (hereinafter collectively referred to as the “Company”) reserve the right to modify the content of the Portal at any time without prior notice. The User, defined as any person accessing or using the Portal through computing equipment and/or any communication device (hereinafter referred to as the “User”), agrees not to use devices, software, or other means intended to interfere with the activities and/or operations of the Portal or the databases and/or information contained therein.

USE AND RESTRICTIONS: Accessing or using the Portal constitutes full and unconditional acceptance of these Terms and Conditions. Through the Portal, the User will access, contract, and/or use various services and content (the "Services and Content") made available by the Company. The Company has the right to deny, restrict, or condition the User's access to the Portal, either in whole or in part, at its sole discretion, and to modify the Services and Content of the Portal at any time without prior notice. The User acknowledges that not all Services and Content are available in all geographic areas and that some Services and Content may only be used after being contracted, activated, or registered by the User and/or upon payment. The Company does not guarantee the availability and continuity of the Portal's operation and the Services and Content, nor the utility of the Portal or the Services and Content in relation to any specific activity, regardless of the means of access used by the User. The Company will not be liable for any damage or loss of any kind that may result from the lack of availability or continuity of the operation of the Portal and/or the Services and Content. The use of the Services and Content on the Portal is the sole responsibility of the User, who must use them in accordance with the functionalities allowed on the Portal itself and the authorized uses specified in these Terms and Conditions. Therefore, the User agrees to use them in a manner that does not contravene good manners, the rights of third parties, internet usage rules, the laws of the United Mexican States, and the legislation in force in the country where the User accesses the Portal and uses the Services and Content. The Portal is for the individual use of the User, who may not commercially exploit the Services and Content in any way.

RESTRICTIONS: The User does not have the right to place hyperlinks within the Portal, use the Portal's links, or use the Services and Content on their own or third-party sites or pages without prior written authorization from the Company. The User may not prevent any other User from using the Portal or the Services and Content.

INTELLECTUAL PROPERTY: The intellectual and industrial property rights related to the Services and Content, the distinctive signs and domains of the pages or the Portal, and the rights of use and exploitation of these, including but not limited to their disclosure, publication, reproduction, distribution, and transformation, are the exclusive property of the Company. The User does not acquire any intellectual or industrial property rights simply by using or accessing the Services and Content of the Portal, and at no time will such use be considered as an authorization or license to use the Services and Content for purposes other than those specified in these Terms and Conditions.

INTELLECTUAL PROPERTY OF THIRD PARTIES: The User agrees that the provisions set forth in the previous article regarding the ownership rights of the Company also apply to the rights of third parties concerning the Services and Content of the pages, domains, or information presented or linked to the Portal.

QUALITY OF THE SERVICES AND CONTENT AND THEIR WARRANTIES: Neither the Company, its suppliers, nor its commercial partners will be liable for any damage or harm suffered by the User as a result of inaccuracies, consultations made, advice, typographical errors, and changes or improvements made periodically to the Services and Content. Recommendations and advice obtained through the Portal are of a general nature and should not be considered when making personal or professional decisions. For this purpose, consultation with a suitable professional who can provide advice according to the User's specific needs is recommended. The Company offers the Services and Content with a level of competence and diligence that is reasonable from a commercial standpoint; however, it does not provide any warranties regarding them. The Portal is provided by the Company "as is" and "as available." The Company makes no representations or warranties of any kind, whether express or implied, regarding the operation of the Portal, the information, content, materials, or products included. The User expressly agrees that the use of the Portal is at their own risk. The Company reserves the right to remove or delete any information from the Portal at any time, at its sole discretion. Neither the Company, its suppliers, nor its distributors offer specific warranties on the Services and Content; the Company excludes all warranties to the extent permitted by applicable law. In accordance with the Terms and Conditions, the Company shall not assume or incur any liability to any person, arising from or that may arise from the Services and Content, navigation on the Portal, inquiries, clarifications, and/or any other type of response given by the Company by any means of communication. The User undertakes to indemnify the Company, its shareholders, subsidiaries, affiliates, officers, directors, employees, advisors, attorneys, representatives, and/or any person related to it, from any liability that may be attributed in connection with the Portal, the provision of the Services and Content, or any other matter arising from these Terms and Conditions. The User understands and accepts that the Company's liability will be limited in all cases to the amount paid as consideration for the Services and Content.

5.1 RETURNS AND CANCELLATIONS: For the security of the Users, they may cancel the Services and Content they acquire on the Portal at any time, at their sole discretion, and without any liability. The User acknowledges that charges made to debit or credit cards for the Services and Content will not be refundable, and that by making such payments, they are subject to the Terms and Conditions of the service providers related to such payments.

5.2 SUBSCRIPTIONS: It is possible that for the use and/or contracting of some or all of the Services and Content, the registration of the User and a valid automatic payment method associated with such registration, which may be modified or canceled at the User's discretion, will be necessary. In such cases, the User will be subject to the Terms and Conditions of the payment platform.

5.3 SHIPMENTS: The Company will not be responsible for any delays and/or non-compliance regarding shipments made by or through third parties unrelated to the Company; the User accepts the risks attached and is subject to the Terms and Conditions of the service provider in charge of the shipment.

GOODS AND SERVICES OF THIRD PARTIES LINKED: The fact that information is offered on the Portal or on other linked or connected sites does not imply the recommendation, warranty, sponsorship, or approval by the Company regarding such information, goods, and/or services. The availability of goods and/or services offered by third parties or by linked or connected sites is not the responsibility of the Company. Consequently, the Company will not be liable before any authority of any nature, for any matter related to the sale, consumption, distribution, delivery, availability, or provision of any of the goods and/or services offered by third parties or by sites linked or connected through the Portal. Regarding the Services and Content provided by third parties within or through links to the Portal (such as links, banners, and buttons), the Company is limited exclusively, for the convenience of the User, to: (i) inform the User about them and, (ii) provide a means to connect the User with suppliers or vendors. The products and/or services that are marketed within the Portal and/or on third-party sites linked are supplied by independent merchants and should not be considered in any case as the responsibility of the Company. There is no employment relationship, association, or partnership between the Company and such third parties. Any advice, opinion, statement, information, and content from third-party pages linked or within the Portal represent the opinions and judgments of such third party, consequently, the Company will not be responsible for any damage or harm suffered by the User as a result of these.

CONFIDENTIALITY: The Company undertakes to keep confidential the information it receives from the User that has such character according to the applicable legal provisions in the United Mexican States; the Company assumes no obligation to keep confidential any other information that the User provides.

USE OF NON-CONFIDENTIAL INFORMATION: By using the Portal, the User authorizes the Company, by way of example but not limitation, to use, publish, reproduce, disclose, communicate publicly, and transmit non-confidential information, under the terms established in the Federal Law on Protection of Personal Data in Possession of Private Parties, the Federal Law of Copyrights, the Federal Law for the Protection of the Consumer, and any other applicable legislation in Mexican law.

COOKIES: The User who accesses the Portal agrees to receive files transmitted by the Company's servers. A "Cookie" is a data file that is stored on the User's computer hard drive when they access the Portal. Such files may contain information such as the identification provided by the User or information to track the pages that the User has visited. A Cookie cannot read data or information from the User's hard drive or read Cookies created by other sites or pages. Generally, Cookies are accepted automatically, but the User can change their browser settings at any time. If the User decides to reject Cookies, certain sections of the Portal may not function optimally or may not function at all.

PRIVACY NOTICE OF PERSONAL DATA: All information that the Company collects from the User is treated with absolute confidentiality according to the applicable legal provisions in Mexican law.

ACCESS KEYS: At all times, the User is solely and finally responsible for keeping secret the access keys they may have and with which they have access to certain Services and Content of the Portal.

MODIFICATIONS: The Company has the right to modify, at any time, the Terms and Conditions, without prior notice and/or consent from the User. Consequently, the User must carefully read the Terms and Conditions each time they intend to use the Portal. Certain Services and Content offered to Users on and/or through the Portal are subject to particular conditions of their own that replace, complete, and/or modify these Terms and Conditions. Consequently, the User must also carefully read the corresponding particular conditions before accessing any of the Services and Content.

APPLICABLE LAWS AND JURISDICTION: For the interpretation, compliance, and execution of these Terms and Conditions, the User agrees that the Federal laws of the United Mexican States will be applicable and the courts of Querétaro, Querétaro will be competent, expressly renouncing any other jurisdiction or forum that might correspond to them due to their present or future domiciles or for any other reason.

RETURNS: No exchanges or returns are made.

CONTACT: The User may contact the Company's staff at any time for any clarification, comment, doubt, and/or suggestion related to the Services and Content, the Portal, and/or these Terms and Conditions at datos@endemica.social.